Policy HubSummer Club 202618 Policies

The care behind the club

18 policies our staff follow every day, grouped so you can find what you need quickly.

Ref BW-PH-01Version 1.0 Review by July 2027

GROUP 01

Governance and quality

Organisational Structure and Responsibilities

Who does what at Beyond Words, and who to speak to for what.

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Governance Framework

How Beyond Words is run, how decisions are made and how we stay accountable.

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Quality Assurance and Continuous Improvement

How we check our own practice and keep improving what we do for children.

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GROUP 02

Child safety and wellbeing

Safeguarding and Child Protection

How we keep every child safe, and what staff do if they are worried about a child.

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Missing Child

How we prevent a child from going missing, and exactly what we do if one becomes unaccounted for.

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Personal Care and Intimate Care

How personal care is given with dignity, consent and clear staffing arrangements.

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Medication and First Aid

How medicines are stored, administered and recorded, and how we respond to injury or illness.

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Online Safety and Acceptable Use

How devices, photos and communication are used at the club, and what is not allowed.

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GROUP 03

Behaviour and relationships

Positive Relationships, Behaviour Regulation and Support

Our calm, relationship-first approach to behaviour and co-regulation.

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Staff Code of Conduct

What we expect of every adult working with the children at Beyond Words.

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Whistleblowing

How anyone can raise a serious concern about practice or safety, in confidence.

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GROUP 04

Inclusion and family

Equality, Diversity and Inclusion

How we welcome every child and family, and remove barriers to taking part.

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Admission, Attendance and Collection

How places are offered, how attendance is recorded, and who is allowed to collect a child.

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Complaints

How parents can raise a concern, and how we listen, respond and put things right.

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Data Protection and Confidentiality

How we handle personal information about children, families and staff.

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GROUP 05

Health, safety and site

Risk Assessment

How we plan for activities, trips and individual needs so children can take part safely.

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Health and Safety

How we keep the site, activities and journeys safe for children and staff.

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Fire Safety and Evacuation

How we prevent fire and how we get every child and adult out safely if one happens.

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